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  • Daniel Ray, enseignant-chercheur à GEM, démontre comment la satisfaction client influe sur la rentabilité de l’entreprise, en calculant son « loyalty model ».

    A direct link between bonuses and customer satisfaction

    Published on 27 September 2018

    New research indicates that the interests of executives, shareholders and customers can be united by investing in customer satisfaction. In particular, it highlights that executives have a direct financial interest in supporting customer...

  • A Rubik’s Cube to foster disruptive innovation

    Published on 27 September 2018

    A serious game based on a Rubik’s Cube? Discover the potential to create disruptive innovation through a day of gaming. 150 young professionals at Engie participated in a Grenoble Ecole de Management “Cubification” day to foster innovation.

  • Comment l’expérience patient peut-elle revitaliser notre système de soin ?

    How can the patient experience revitalize our healthcare system?

    Published on 27 September 2018

    Renewed interest in patient feedback and improving the patient experience could mark the beginning of a patient-oriented culture. Thanks to a recent workshop, more than 60 players in the healthcare industry were able to discuss and exchange about...

  • A l'occasion de la Journée internationale de la Paix  Grenoble ecole de Management (GEM) annonce  les premiers Trophées de la Paix Economique

    International Day of Peace: GEM announces the first Economic Peace Trophies

    Published on 21 September 2018

    As the International Day of Peace is observed around the world each year on September 21st, Grenoble Ecole de Management (GEM) takes the opportunity to announce the first Economic Peace Trophies, an event that will be organized on May 14th, 2019 in...

  • Grenoble Ecole de Management conforte sa formation « achats » autour du processus des achats technologiques.

    Training managers to purchase technology

    Published on 12 July 2018

    Purchasing new technology always has additional risks. As more businesses join the high tech world, Grenoble Ecole de Management revamped its Advanced Master’s in Strategic Purchasing Management to train professionals to manage the risks of...

  • Green Morocco évalue la stratégie de transition énergétique du pays

    Green Morocco: the Advanced Master’s in Energy goes to Morocco

    Published on 12 July 2018

    Morocco is helping lead the energy transition in Africa. As part of the Advanced Master’s in Energy, Grenoble Ecole de Management students traveled to Morocco in order to evaluate the country’s energy environment and strategy.